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    Meet the Staff

    Jeff Osborne

    Jeff Osborne is the Broker of Record for and President of RE/MAX Capital City. A Texas Real Estate Broker since 1989, Jeff is a native Texan from the Texas Panhandle with a bachelor’s degree in Business Administration/Accounting from West Texas A&M University. Before becoming a Broker, Jeff was the General Manager for an Austin real estate developer and built several apartment and office projects. Jeff has been twice awarded the statewide RE/MAX of Texas Broker/Owner of the Year Award. He has been an Austin resident since 1983.

    Shelby Meyer
    Agent Services | Production & Finance Manager

    Shelby Meyer is the Production and Finance Manager for RE/MAX Capital City and has been with the company since 2010. She oversees the accounting system and serves in an assistant role to Mr. Osborne. Shelby has been a Texan since 1998 and has a degree in Geography from the University of North Texas. In her free time, she fosters dogs through Austin Dog Rescue and enjoys spending time with her husband, friends and family.

    Charlotte Iley
    Agent Services | Compliance Manager

    Charlotte is our friendly point of contact for all things paperwork related. Prior to joining our team, she worked at a local accounting firm running their payroll services. She moved to Austin from Pittsburgh, PA in 1998 and has enjoyed living here ever since. Charlotte loves to experience adventures throughout the world, Camp with Scouts and help with all things Volunteer.

    Jennifer Dorr
    Agent Services | Digital Marketing Manager

    Jennifer is the Digital Marketing Manager for RE/MAX Capital City and she assists agents with technical issues as well as social media, lead conversion and digital marketing strategies. A native of the Austin area, she grew up in Cedar Park and has seen the area grow over the years. She loves spending time with friends and pets, cooking and baking, seeing the latest movies and traveling as much as possible.

    Letty Cantu
    Agent Services | Office Manager

    Letty Cantu joined our Cedar Park office as the Receptionist/Administrative Assistant. She comes to REMAX Capital City with years of Customer Service and Accounting experience. Letty, her husband, and their four daughters were relocated to Austin in 2006 to be stationed at Camp Mabry. In her free time, she likes to BBQ and have family gatherings anytime they are not at the softball field!

    Joan Dougan
    Agent Services | Office Manager

    Joan is the Office Manager at our beautiful Sam Bass Road, Round Rock location. Her goal is to train, develop and assist all of her agents such that they fulfill their objectives of becoming a top producing agent.  An avid photographer, Joan’s love of photography includes personal portraits, real estate and families, allowing those photographs to enable you to celebrate your story. She loves traveling, baking and planning for the next adventure with her husband and two adult children.

    Debbie Noren
    Agent Services | Office Coordinator/Compliance

    Debbie is the Administrative Assistant for our Cedar Park office. She provides compliance assistance as well as serving as publication liaison and agents support for the RE/MAX Capital City Newsletter. She has over 28 years of office experience and thoroughly enjoys every day interacting and assisting our wonderful agents. She is a native Texas (BOI) and has been married to her husband Doug for 25 years. She loves spending time with family and friends, baking (especially during the holidays) and traveling to new places.

    Jodi Brahosky
    Agent Services | Assistant Office Manager

    Jodi is our Assistant Office Manager at the Round Rock office. She joined our team in May of 2015. Jodi was born and raised in Pennsylvania but moved to Round Rock in 2001 with her husband and two daughters. She will take the Texas heat over the cold Pennsylvania winters any day! She enjoys spending time with family and friends, hiking, rom coms, and baking (especially over the holidays).

    Viviana Castro
    Agent Services | Runner & Administrative Assistant

    Viviana is the office runner between our Cedar Park and Round Rock offices. She is always on the go with a smile on her face. She came to RE/MAX Capital City with 20 year of customer service wisdom. She, her husband and son, are born and raised, proper Austinites with a love of Tex-Mex and BBQ. She enjoys spending time with her family, watching football, going to the movies and visiting the ocean.